Workshop: Internal Sales

OVERVIEW:

The Internal Sales Workshop is a practical and intensive full day workshop, aimed at optimising the effectiveness of each sales opportunity. Participants will be introduced to the principles of effective selling, including how to build rapport with the customer.

This program is packed with practical sessions, including simulations and real-life business scenarios. These activities will help participants to reflect on how to apply sales skills to your business context and how to identify the actions to take.

WHO SHOULD ATTEND:

All internal sales and store workers who want to understand the sales process and develop their selling abilities.

PROGRAM CONTENT:

• The Sales Process: Roles and responsibilities of Internal Sales
• Customer Needs and Interactions
• Connecting with the Customer & Rapport Building Techniques
• Upselling Techniques and Options
• Overcoming Objections
• Selling to Different Customer Styles
• Closing the Sale
• Action Plan for Personal Improvement

LEARNING OUTCOMES:

By the end of the workshop, participants will be able to:

• Build stronger customer relationships
• Conduct more effective and valuable customer conversations
• More confidently apply a range of selling skills and techniques to generate increased sales and margins

WORKSHOP DURATION:

1 Full Day.

PRICE: 

Please contact our team to discuss pricing options. You can contact us here or on 1300 916 764.